Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, applications, and related services operated by Beema Health, Inc. ("Beema Health," "we," "us," or "our") (collectively, the "Service"). By creating an account, completing intake, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Service. We may update these Terms from time to time. Material changes will be posted on the Service with an updated effective date. Your continued use after changes become effective constitutes acceptance of the revised Terms.

If you believe you are experiencing a medical emergency, call 911 or seek immediate in-person emergency care. The Service is not appropriate for all medical conditions and is not a substitute for emergency services.

Beema Health is a telehealth platform that connects patients with independently licensed clinicians, pharmacies, and laboratories ("Care Partners"). Beema Health does not practice medicine, nursing, or pharmacy and does not provide medical advice.

Using the Service does not create a doctor-patient or other clinician-patient relationship between you and Beema Health. You may establish a clinical relationship with a Provider or medical group made available through the Service. Each Provider and Care Partner is solely responsible for the professional services they deliver.

You establish a customer relationship with Beema Health for platform access, care coordination, billing for eligible services, and related non-clinical support.

Unless we state otherwise, services offered through Beema Health are provided on a direct-pay basis. Beema Health and its Care Partners may not participate in Medicare, Medicaid, or commercial insurance networks for all services. You are responsible for charges disclosed at checkout or in your account, including clinical visits, medications, shipping, and laboratory fees when applicable.

You agree not to submit claims to government or commercial payers for amounts already paid through the Service unless permitted by your plan and applicable law. Insurance coverage, prior authorization, and reimbursement outcomes are not guaranteed.

Prescription products require a valid prescription from a licensed Provider after a clinical evaluation. Completing intake, paying a fee, or messaging a clinician does not guarantee that any prescription will be issued.

Providers make independent medical decisions based on your history, responses, and applicable standards of care. They may request additional information, labs, or an in-person visit before prescribing or continuing treatment.

If a prescription is issued, you may fill it through an integrated pharmacy partner or, where allowed, at a pharmacy you select. You are responsible for obtaining, storing, and using medication as directed.

Beema Health focuses on medication-supported weight management under clinician supervision. These services are not comprehensive primary care and are not a substitute for ongoing care from your regular physician.

GLP-1 and related medications carry risks, including gastrointestinal side effects, gallbladder disease, pancreatitis, and other complications described during intake and by your Provider. Compounded products, when offered, are prepared by licensed pharmacies and may not be FDA-approved for your indication.

Beema Health does not claim that any product is equivalent to a specific branded medication. Availability, pricing, and formulary options may change.

Beema Health uses medication-forward pricing: you pay for clinical care, medication, shipping, and applicable labs as disclosed before you are charged. There is no separate platform membership fee unless we clearly identify one at checkout.

Recurring medication or refill plans, when offered, renew automatically at the interval shown at checkout until you cancel in accordance with the instructions provided in your account or by contacting support. Cancellation timing may affect whether an upcoming shipment or charge proceeds.

Prices, promotions, and product availability may change. We will provide reasonable notice of recurring charge changes when required by law.

To use clinical features of the Service, you must review and agree to our Telehealth Consent. You agree that Beema Health is a third-party beneficiary of that Consent and may enforce it to the extent permitted by law.

You may provide health and medical information through the Service. Beema Health may be a business associate of certain Care Partners and, in that role, handle protected health information ("PHI") subject to applicable law, including HIPAA where it applies.

HIPAA does not apply to every entity that handles health-related data. Information that is not PHI or otherwise protected under applicable law may be used as described in our Privacy Policy. State privacy laws may provide additional protections.

You consent to receive disclosures, care messages, billing notices, and administrative communications electronically through the Service, email, SMS, or other channels you provide. It is your responsibility to keep contact information current and to review communications promptly.

If you opt in to marketing or transactional text messages, message and data rates may apply. You may opt out of promotional messages using the instructions provided; service-related messages may continue while you have an active account or open clinical matter.

Neither Beema Health nor your Provider is responsible for losses resulting from your failure to read or act on communications sent through the Service.

You must be at least 18 years old and located in a state where we offer services, unless a parent or legal guardian provides consent where permitted by law. You may use the Service only for yourself or for a minor for whom you are authorized to consent.

You agree to provide accurate, complete, and current information and to update it as needed. Misrepresentation may result in termination of access and could affect your care.

You agree not to:

• Use the Service for unlawful, fraudulent, or abusive purposes.
• Attempt to obtain controlled or prescription medications without a legitimate clinical indication.
• Share account credentials or impersonate another person.
• Interfere with the security or operation of the Service.
• Scrape, copy, or reverse engineer the Service except as allowed by law.
• Use the Service on behalf of another adult without authorization.

The Service, including its design, text, graphics, logos, and software, is owned by Beema Health or its licensors and is protected by intellectual-property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

The Service may link to or integrate third-party websites, payment processors, pharmacies, laboratories, or tools. Those parties operate under their own terms and privacy policies. Beema Health is not responsible for third-party services except as expressly stated in writing.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, BEEMA HEALTH AND ITS CARE PARTNERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CLINICAL OR MEDICATION OUTCOME WILL BE ACHIEVED.

TO THE FULLEST EXTENT PERMITTED BY LAW, BEEMA HEALTH WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BEEMA HEALTH FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE SUCH LIMITATIONS ARE PROHIBITED BY LAW.

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

Before filing a formal claim, you agree to contact us at support@beemahealth.com and attempt to resolve the dispute informally.

Except where prohibited by law, you and Beema Health agree that disputes arising out of these Terms or the Service will be resolved through binding individual arbitration rather than in court, and that each party waives the right to participate in a class action. You may opt out of arbitration within thirty (30) days of first accepting these Terms by sending written notice to the address below with your name, account email, and a clear statement that you opt out.

Either party may seek injunctive relief in court for misuse of intellectual property or unauthorized access to the Service. Claims must be brought within one (1) year after the event giving rise to the claim, unless a longer period is required by law.

We may suspend or terminate your access if you violate these Terms, create risk for us or others, or as required by law. You may stop using the Service at any time. Provisions that by their nature should survive termination, including payment obligations, disclaimers, limitations of liability, and dispute resolution, will survive.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where federal law applies. Subject to the dispute-resolution section, courts located in Delaware will have exclusive jurisdiction over any non-arbitrable disputes.

Beema Health, Inc.
Email: support@beemahealth.com
Website: beemahealth.com